Learning from Netflix’ Disaster
This is a blog post about managing the customer's experience, a critical component of business model innovation. For the intro, Netflix will play the role of poster child for how-not-to.…
This is a blog post about managing the customer's experience, a critical component of business model innovation. For the intro, Netflix will play the role of poster child for how-not-to.…
I've been writing about our process for helping our clients design new business models. This is the third installment. The design of a successful new business model is always based…
In this blog I have been writing about the process of designing new business models for the last few months. (This is part of the process of writing a new…
[This is a follow up to the previous post in this blog, "How to Create a Winning Business Model," February 5, 2010.] If business model innovation is the goal, and…
As a critical source of competitive advantage, innovation certainly deserves the attention it receives. But innovation is also notoriously difficult to manage. And while recognized innovators are widely admired for…
There has been a lot written about the rate of change and how the speed of change isn't going to slow down any time soon. One of the impacts of…
Sustainability is evolving quickly to become a major force in business practices and in business models. One of the best ways to think about sustainability is the triple bottom line…
Whether you have much experience with open source or have explored the potential in engaging a community in co-design and develop or not - it sure is a good idea…
What is Innovation?While we may think of innovation as the emergence or creation of something completely unique, the dictionary definition suggests something more modest—and maybe more valuable to the practitioner.…
In honor of the Macintosh's 25th Anniversary - and a little more Steve...On January 24th, 2009 Macintosh is 25 years old. This video is Steve Jobs introducing the Macintosh back…